Design Director, Carrefour
Philippe Picaud graduated from the "Ecole Nationale Supérieure des Arts Décoratifs" in 1979 and then received a MA in Industrial Design at Syracuse University, New York. In 1986, Philippe developed the position of Design Manager Europe with Texas Instruments. He was then given responsibility for Product Design worldwide, managing creative teams in Dallas, Tokyo, Avezzano Italy and Villeneuve-Loubet France. In 1994, Alcatel called Philippe to create an integrated design team for Alcatel Mobile Communications. In 1996 Philippe moved to PHILIPS to develop an innovative design centre in order to launch itself into the highly competitive consumer market place of mobile telephones. In 1998, he set off once again for the USA as part of the management team working on a joint venture between PCC and Lucent. In 2001 Decathlon offered Philippe the role of Design Director. Philippe's mission for Decathlon was to develop all the in-house brands. He hired and managed a team of more than 130 designers. Philippe still takes an active role in his profession and is presently on the Advisory Boards for the Design Management Institute, Boston, IFM in Paris, STRATE Design School, and member of Innovation circle of Dauphine University… Co author and direction of a book demonstrating the value of design for industries and society: Impact Design.
Christophe Rebours founded InProcess to offer companies an innovation approach deeply nourished by the interactions between human sciences and design. He is the inventor of the innovation method I.R.I.S. ™ (InProcess' Research Ignites Solutions). This filed methodology for developing innovation strategies is based on an articulation between applied research, scriptwriting and design. It produces innovations that create value for businesses and positively impact the lives of users, consumers and citizens. With InProcess, he innovates for large international groups such as GSK, KPMG, Société Générale, Nestlé and Orange. Co-founder of Violet. A pioneering start-up of the Internet of Things, Violet is the creator of the Karotz / Nabaztag rabbit. He continues his work with remarkable start-up companies such as Habx, Ekim or Plug. Graduated from Ecole Boulle and Ecole Nationale Superieure des Arts Décoratifs (ENSAD). He regularly shares his experience of innovation and evolution of models during interventions in France and around the world (CroissancePlus, Esomar, Ispim ...). To convey, he also created the InSchola School of Innovation. Co-author of 'Experience: the new engine of business' at Diateino Edition. See the-experience.com
Chief Digital Officer, MAIF
Romain Liberge, 35, is Chief Digital Officer at MAIF, a P2P insurance company based in France. He has over ten years digital and strategy experience gained from his experience at La Netscouade, a digital agency, and the European Institutions. Since the beginning of 2015, he is responsible for the digital strategy of MAIF and the transformation of the company. Within MAIF, he has pioneering a new self data strategy by empowering people with their own data. MAIF is one of the key partners (of MesInfos project, lead by FING.)
Innovation Director, OTIS
Laurent Coldre, has one bachelor of science in non organic and non metallic materials and another one in Physics and measures. Always interested by other disciplines, he was also graduated in Law. Finally he obtained a Msc in advanced mechanics. His first job in Micro-electronics Research and Development revealed him its own abilities and expectations: customized offers to make the difference and develop expertise. This is the starting point of his strong interest for UX & CX to challenge and beat big competitors by acting better and faster. He joined the Automotive industry and a major OEM few years after. The cultural change was impressive: inertia, processes, all kind of management and control were so…present. With the sponsorship of one leader, Laurent was allowed to do things “differently”, and finally developed complete systems such as the Electric Car concepts for Total (Frankfort 2011 and Paris 2012 WW motor shows ). At the same time he was leading projects as Senior Innovation Manager, he developed skills in UX & CX insights using self-education and books. Always looking for more, he developed several tools based upon Design Thinking methodologies, and understood that federating experts around a common ambition was a success factor, but not sufficient. The approach itself is the key. He joined Otis in 2015 as Innovation Lab Manager after testing his methods in a real situation through its own business with success. He is now responsible for the EMEA Innovation Hub under the Innovation And Research WW Organization of Otis-CCS. Making the link between Design and Industrial Approaches, the team develops models using design and cognitive sciences accordingly to a business transformation ambition.
Head of Design & Development
Alexandre has a CEAP in graphic design from the Beaux-Arts, a double master in architecture and in product design from Camondo School, and a bachelor specialized in design thinking and design management from the Stanford University. He has been trained at the Project Management Institute (PMI). Alexandre gets his know-how in studio direction and consulting in foreground agencies by designing international innovative digital projects. His expertise in branding, design, UX & UI and design thinking enables him to lead his teams through the best creations and business positioning of his clients. In Emakina, Alexandre leads design and development teams and drive design of experience and interfaces. He accompanies brands towards efficacy of users experiences.
Chief Experience Officer
Delphine graduated from the business school Ecole Supérieure de Commerce de Paris (ESCP). For 15 years, she has worked for MAIF and has held several positions including Human Resources Manager or Team manager in charge of leading the « Vie militante” service. This career path has always revolved around the concept of customer service and therefore led her to join the Digital Direction team as CXO (Chief Experience Officer) in July 2018. She is now responsible for a cross-functional team. She also has to develop a new approach to the User Experience within the company for it to become a systematic paradigm in all processes, tools and procedures no matter who the final user is (internal / external). This results in the adaptation to the logic of an Experience Company, the support of business contacts and the spreading of skills and tools for an exceptional experience. She is also at the origin of designing the User Experience target and strategic KPIs to measure the impact of the User Experience and to make of it a pillar of MAIF’s strategy. By bringing designers into the organization, she aims at boosting the internal cultural transformation linked to the approach of the User Experience and she develops both the upskilling and reskilling processes in order to fully integrate the User Centric logic.